Owed

Terms of Service

Last updated: 2026-09-12

Not legal advice. This is a working draft written for a product in development. Have it reviewed by a qualified lawyer before you charge money or launch publicly.

1. Agreement

By using Owed (“the Service”) you agree to these terms. If you do not agree, do not use the Service. If you use it on behalf of an organisation, you confirm you have authority to bind that organisation.

2. What the Service does

The Service connects to your Google account to read mail and calendar data, and presents derived information: triaged mail, extracted commitments, and a suggested reply schedule. It is an assistive tool. It does not send email on your behalf.

3. Your account

  • You must be at least 16 years old.
  • You are responsible for activity under your account and for the security of the Google account used to sign in.
  • You must not use the Service to send bulk unsolicited mail, or in a way that breaches Google’s terms, anti-spam law (including CAN-SPAM, GDPR and PECR where applicable), or any other law.

4. Accuracy, and what you must not rely on

The Service uses automated analysis, including large language models, to identify commitments, deadlines and priorities. It will sometimes be wrong. It may miss a promise you made, surface something you never committed to, or misjudge urgency. You remain solely responsible for your own obligations and deadlines. Do not use the Service as your only record of anything that matters.

Where a deadline cannot be confirmed by date parsing, the Service says so rather than asserting a date. That is a design choice to reduce, not eliminate, the risk of relying on a wrong answer.

5. Acceptable use

You must not:

  • Attempt to access another user’s data.
  • Probe, scan or test the security of the Service without written permission.
  • Reverse engineer, scrape, or resell the Service.
  • Use the Service to harass anyone or to send deceptive mail.
  • Circumvent rate limits or usage quotas.

6. Plans and payment

A free plan is available with usage limits. Paid plans are billed in advance on the cycle shown at checkout and renew automatically until cancelled. You may cancel at any time and will retain access until the end of the paid period. Fees already paid are non-refundable except where required by law.

7. Third-party services

The Service depends on Google APIs and other providers listed in the privacy policy. Their availability is outside our control, and their own terms apply to your use of them.

8. Availability

The Service is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted operation and may modify or discontinue features. We will give reasonable notice before discontinuing the Service entirely.

9. Disclaimer

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

10. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, missed deadlines, lost business or lost data arising from your use of the Service. Our total aggregate liability is limited to the greater of the amount you paid us in the twelve months before the claim, or fifty US dollars. Nothing here limits liability that cannot lawfully be limited.

11. Termination

You may stop using the Service and delete your account at any time from Settings. We may suspend or terminate an account that breaches these terms, and will normally give notice unless doing so would create a security or legal risk.

12. Changes

We may update these terms. Material changes will be notified by email and in the app before taking effect. Continuing to use the Service after that constitutes acceptance.

13. Governing law

TODO: insert governing jurisdiction — for example “These terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of its courts.”

14. Contact

legal@example.com (TODO: replace)

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